Terms & Conditions
Last Updated: June 2025
1. Introduction
Welcome to Kenautos ("we", "our", "the platform"). By accessing or using Kenautos.com or any of our services (including mobile apps, WhatsApp, and social media), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use the platform.
2. Scope of Services
Kenautos is an open automotive marketplace offering services such as:
- Vehicle listings (cars, motorbikes, spares)
- Assisted selling services
- Luxury and chauffeured car hire
- Spare parts marketplace
- "Find Me a Car" service (KES 2,000 fee — mechanic fees excluded)
- Dealer advertising packages and promotions
Kenautos does not sell vehicles directly. Our role is to connect buyers and sellers.
3. User Responsibilities
By using Kenautos, you agree to:
- Provide accurate and truthful information
- Not upload fraudulent or illegal content
- Perform due diligence before transactions
- Follow Kenyan laws related to automotive sales
4. Seller Terms
Sellers can post vehicles freely or choose paid packages. Listings must be accurate and not misleading. Kenautos reserves the right to remove listings that violate rules.
5. Buyer Terms
Buyers are responsible for verifying vehicle condition and authenticity. Kenautos does not guarantee any listing or transaction outcome. The "Find Me a Car" fee (KES 2,000) covers the service only — inspection fees are separate.
6. Luxury Car Hire Terms
Kenautos only offers luxury and chauffeured car hire for weddings, events, corporate, and hotel transfers. Bookings are subject to confirmation and payment terms communicated in advance.
7. Spares & Parts Marketplace
Buyers should verify authenticity and compatibility of spare parts. Kenautos offers no warranty on behalf of sellers.
8. Fees & Payments
- "Find Me a Car" — KES 2,000 (non-refundable)
- Subscription packages — as published
- Car hire — per booking terms
- Assisted Selling — agreed commission
9. Platform Conduct
Users must not post offensive, fraudulent, or illegal content or attempt to defraud others.
10. Disclaimer & Liability
Kenautos cannot be held liable for fraud, false listings, or damages resulting from user interactions. We encourage users to perform their own due diligence.
11. Intellectual Property
The Kenautos name, logo, and content are property of Kenautos. You may not reproduce or misuse our content without permission.
12. Privacy
Your use of Kenautos is subject to our Privacy Policy.
13. Changes to Terms
Kenautos may update these Terms. Continued use of the platform after updates constitutes acceptance.
14. Governing Law
These terms are governed by the laws of Kenya.
15. Contact Us
For any questions, contact us at:
- 📧 legal@kenautos.co.ke
- 📞 +254 110 276 248
